OPERATIONAL PERFORMANCE ADVISORY
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Ongoing Advisory Retainer
Ongoing Operational Oversight for Leadership Teams
The Operational Performance Advisory provides ongoing operational oversight and leadership support to ensure performance improvements are sustained and execution discipline remains strong.
What It Is
The Operational Performance Advisory is a structured monthly advisory engagement designed to help leadership teams maintain operational discipline, track performance, and ensure that improvement initiatives continue delivering results.
This engagement provides ongoing strategic and operational oversight, helping organisations sustain the improvements achieved through operational transformation initiatives.
Rather than reacting to problems, leadership teams gain regular operational clarity and structured decision support.
Who It Is For
Best suited for:
- SMEs that have completed the 90-Day Operations Reset
- Growing companies that require structured operational oversight
- Leadership teams seeking ongoing performance discipline
- Businesses without a full-time operations excellence function
Investment:
Typical monthly investment
KES 150,000 – 300,000 per month
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How can we support you?
Speak with our team to discuss your operational challenges, explore the right program for your business.
Engagement Structure
This is delivered as a structured monthly engagement, not an open-ended consulting arrangement.
Each month includes clearly defined activities and outputs.
What We Do Each Month
Strategy & Execution Review
Monthly leadership session reviewing:
- Progress on operational priorities
- Key operational risks
- Execution bottlenecks
- Leadership decision alignment
KPI & Performance Review
- Review of operational performance indicators:
- KPI dashboard analysis
- Department performance trends
- Performance gap identification
- Corrective action planning
Governance & Controls Review
Ensuring operational discipline is maintained:
- Review of approval frameworks
- Controls and compliance checks
- Cost discipline monitoring
- Risk and leakage oversight
Leadership Coaching & Advisory
Support for leadership teams in managing execution challenges.
Includes:
- Leadership problem-solving support
- Decision-making guidance
- Accountability coaching
- Operational leadership mentoring
Performance Improvement Tracking
Monitoring improvement initiatives to ensure progress continues.
Includes:
- Continuous improvement tracking
- Initiative follow-ups
- Removing operational blockers
- Reinforcing execution discipline
Deliverables:
Clients receive structured outputs each month:
- Monthly Operational Performance Review
- KPI Dashboard Analysis
- Improvement Tracking Summary
- Leadership Advisory Notes
- Recommended Operational Actions
This ensures leadership always has clear visibility of operational performance and priorities.
Outcomes
Organisations using the Operational Performance Advisory typically experience:
- Sustained operational discipline
- Continued cost control and margin protection
- Greater performance visibility
- Faster resolution of operational issues
- Stronger leadership decision-making
- Reduced risk of operational regression
Most importantly, organisations maintain predictable operational performance.
SME Decision Psychology in Kenya:
They respond to:
Structured program
Defined timeline
Visible ROI
Payment milestones
Clear deliverables
Engagements typically run 6–12 months to ensure sustainable improvement.
Payment Structure
Monthly retainer fee.
Optional performance-linked incentives may be included for specific improvement targets.
Monthly:
- Strategy review sessions
- KPI review sessions
- Governance review
- Executive and Leadership coaching
- Performance Improvement tracking
- Controls review